PRIVACY POLICY

Effective date: 11/02/2025
Last updated: 11/02/2025

Zongozon LLC (“Zongozon”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal Information. This Privacy Policy explains how we collect, use, disclose, and protect Information when you visit or make purchases from our website (the “Site”), use our services, or interact with us offline. By visiting or using the Site, you agree to the collection and use of Information in accordance with this policy.

1. Information We Collect

a. Information you give us

We collect Information you provide directly to us, including when you:

  • Create an account.

  • Place an order or make a purchase.

  • Sign up for our newsletter or marketing communications.

  • Contact customer support.

  • Submit reviews, images, or other content.

Examples: name, email address, shipping address, billing address, phone number, payment information (note: our payment processor handles payment card data — see below), photos you submit, and any other information you choose to provide.

b. InformInformationcted automatically

When you visit the Site, we may automatically collect:

  • Usage data: pages you view, time spent on pages, links clicked, search queries.

  • Device & browser data: IP address, device type, operating system, browser type, language, and screen resolution.

  • Location data: coarse location inferred from IP address.

  • Cookies & similar technologies: see the Cookies section below.

c. Information from third parties

We may receive information from third parties, such as:

  • Payment processors (for transaction confirmations).

  • Social networks, if you log in via a social account.

  • Analytics and advertising partners.

2. How We Use Your Information

We use the information to:

  • Fulfill orders and process payments (shipping, billing, returns).

  • Communicate with you about your order, account, or inquiries.

  • Provide, operate, and improve our products, services, and Site.

  • Send marketing emails, newsletters, and promotions (you may opt out).

  • Personalize your experience and provide product recommendations.

  • Detect, investigate, and prevent fraudulent or illegal activity.

  • Comply with legal obligations.

We will only use personal information for purposes compatible with those described here or as otherwise disclosed at the time of collection.

3. Cookies & Tracking Technologies

We and our partners use cookies, pixels, local storage, and similar technologies to operate the Site, analyze usage, remember preferences, and deliver relevant advertising. You can manage or turn off cookies through your browser settings, but disabling certain cookies may affect the Site's functionality.

4. Sharing & Disclosure of Information

We may share your information:

  • Service providers who perform services on our behalf (payment processors, shipping carriers, hosting providers, email and marketing platforms, analytics providers).

  • Business partners for co-marketing or promotions (with your consent where required).

  • Legal & safety reasons: if required by law, to respond to legal requests, to protect rights, property, or the safety of Zongozon, our customers, or others.

  • Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

We do not sell your personal data to third parties for their own marketing purposes.

5. Payments & Security

We use trusted third-party payment processors to handle transactions. We do not store full payment card numbers on our servers. Payment data is processed directly by our payment partners and is subject to their privacy and security practices.

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no online transmission or storage system is entirely secure; we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information held about you.

  • Request correction of inaccurate personal info, Informationquest deletion of personal information, or object to legal obligations.

  • Opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.

  • Object to or restrict specific processing (where applicable).

  • Request a copy of your data in a portable format.

If you wish to exercise any of these rights, contact us using the details in the “Contact Us” section. We may need to verify your identity before responding to requests.

7. Children

Our Site is not intended for children under 16 (or a higher age if required by local law). We do not knowingly collect personal information from children under the age of. If we learn that we have collected such information without parental consent, we will take steps to delete it. If you believe we have collected information about a child, please contact us.

8. International Transfers

Zongozon is based in the USA. If you are located outside that country, please note that personal data may be transferred to — and processed in — a country different from your own. We will take appropriate steps to ensure that transfers are subject to adequate safeguards and protections.

9. Third-Party Links & Services

Our Site may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies before providing information.

10. Retention

We retain information as long as necessary to provide services, fulfill transactions, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the information and the purpose for which it was collected.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. If material changes are affecting your rights or how we use your data, we will provide a more prominent notice.

12. Contact Us

For questions, requests, or to exercise your privacy rights, please contact:

Zongozon LLC

Email: contact.zongozon@gmail.com
Address: 43 Whalley Avenue, New Haven, CT 06511

13. Legal Notice

This Privacy Policy describes our practices and is not intended to be legal advice.